Resolved
Incident resolved with downstream provider and error rates returned to normal.
Monitoring
We are seeing error rates returning to normal for Mastercard Network Token operations.
Monitoring
We continue to see elevated error rates on Mastercard network token provisioning and cryptogram requests due to an incident with our downstream service provider. Other networks are not impacted.
Where possible, customers should fallback to processing payments using their Evervault encrypted PANs.
We will provide an update as soon as we have more information.
Monitoring
We are currently observing elevated error rates related to Mastercard’s token service. Mastercard is experiencing multiple incidents across its services, which may be contributing to the disruption.
We are monitoring the situation closely and will provide a further update as soon as more information becomes available.
